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ForestSafe Purchasing frequently asked questions

Will my order be secure?

What is your refund policy?

What about resellers?

How can I obtain a written quote?

How can I obtain an invoice?

Do you offer educational discounts?

How can I pay for Advanced Installer?

Will my order be secure?

Yes. In order to protect our customers, the order forms on our web site are run on secure servers, utilizing encryption technology to safeguard all credit card transactions from unauthorized viewing. Industry-standard SSL encryption is used.

What is your refund policy?

We offer a 30 day trial. We cannot offer refunds on non expiring licenses.

What about resellers?

Please get in touch with us..

How can I obtain a written quote?

Send an email to our sales team.

How can I obtain an invoice?

If you need a written invoice, our e-commerce partner Avangate would be happy to provide you one. For more details please see the Avangate FAQ page.

Do you offer educational discounts?

Yes. Send us an email with your details and we shall get back to you with a discount coupon immediately.

How can I pay for Advanced Installer?

You can use a credit/debit card, PayPal, a bank transfer (Wire/ACH transfer), by fax, Vendor 2 Vendor, through direct debit or by using a Purchase order.

What taxes are applied to the initial price?

Tax/VAT may be added for certain countries (exact details are provided before the order is completed). See the FAQ page of our e-commerce partner Avangate contains more details.